https://support-ie.netgem.tv/hc/en-us 2025-03-20T13:49:18Z https://support-ie.netgem.tv/hc/en-us/articles/360003402897-What-is-MyTV-avenue 2024-08-23T17:14:01Z https://support-ie.netgem.tv/hc/en-us/articles/360003472578-ALL4 2021-06-10T13:27:57Z https://support-ie.netgem.tv/hc/en-us/articles/360010795178-Whats-new 2024-08-23T15:28:28Z https://support-ie.netgem.tv/hc/en-us/articles/360025468192-Welcome-to-your-Help-Center 2019-03-25T17:35:48Z https://support-ie.netgem.tv/hc/en-us/articles/360025508172-How-do-I-register-my-device 2022-08-26T11:56:58Z https://support-ie.netgem.tv/hc/en-us/articles/360025508372-How-do-I-connect-my-device-to-the-Internet 2021-11-17T19:34:15Z https://support-ie.netgem.tv/hc/en-us/articles/360025508632-Why-can-t-I-see-any-LED-light-on-my-device 2019-03-28T11:43:12Z https://support-ie.netgem.tv/hc/en-us/articles/360025509912-Can-I-receive-all-DTT-channels 2022-01-03T20:17:41Z https://support-ie.netgem.tv/hc/en-us/articles/360025510032-Whats-included-in-my-box 2022-08-26T11:52:47Z https://support-ie.netgem.tv/hc/en-us/articles/360025510552-Why-am-I-having-problems-with-my-TV-reception 2021-08-16T15:27:39Z https://support-ie.netgem.tv/hc/en-us/articles/360025511192-How-do-I-use-HDMI-ARC-to-connect-to-other-devices-eg-SoundBox-HD 2019-03-26T17:01:04Z https://support-ie.netgem.tv/hc/en-us/articles/360025511232-Can-I-play-music-using-USB 2019-03-26T17:00:24Z https://support-ie.netgem.tv/hc/en-us/articles/360025511312-Can-I-use-AUX-cable-for-audio 2019-03-26T16:59:45Z https://support-ie.netgem.tv/hc/en-us/articles/360025511812-Why-can-t-I-hear-any-sound-from-my-SoundBox 2019-03-26T16:56:23Z https://support-ie.netgem.tv/hc/en-us/articles/360025514792-Why-is-an-On-Demand-on-my-device-content-buffering 2019-03-26T13:11:46Z https://support-ie.netgem.tv/hc/en-us/articles/360025515452-I-have-forgotten-my-PIN-how-can-I-recover-it 2021-11-18T21:07:26Z https://support-ie.netgem.tv/hc/en-us/articles/360025523192-How-can-I-unlock-channels-and-Apps 2021-11-18T21:07:46Z https://support-ie.netgem.tv/hc/en-us/articles/360025523592-Can-I-set-up-Parental-Controls-for-my-device 2019-03-26T14:52:59Z https://support-ie.netgem.tv/hc/en-us/articles/360025524512-For-how-long-will-I-get-warranty-for-the-replaced-product 2019-03-26T15:03:17Z https://support-ie.netgem.tv/hc/en-us/articles/360025526552-What-happens-after-I-am-confirmed-eligible-for-return-replacement 2019-03-26T15:08:40Z https://support-ie.netgem.tv/hc/en-us/articles/360025528912-What-happens-after-I-ship-my-device-for-replacement 2019-03-26T15:20:46Z https://support-ie.netgem.tv/hc/en-us/articles/360025531292-How-can-I-schedule-a-recording 2022-08-26T11:56:18Z https://support-ie.netgem.tv/hc/en-us/articles/360025533812-How-can-I-use-the-Alexa-voice-commands-with-my-device 2021-11-16T21:21:23Z https://support-ie.netgem.tv/hc/en-us/articles/360025535192-My-device-keeps-shutting-down-at-random-intervals-How-do-I-fix-this 2019-03-28T11:42:27Z https://support-ie.netgem.tv/hc/en-us/articles/360025535352-How-can-I-switch-from-an-Ethernet-connection-to-a-Wireless-Wi-Fi-or-vice-versa 2019-03-26T17:20:54Z https://support-ie.netgem.tv/hc/en-us/articles/360025535412-My-device-is-not-detecting-my-Internet-connection-how-do-I-fix-it 2021-12-05T15:46:45Z https://support-ie.netgem.tv/hc/en-us/articles/360025535612-Can-I-get-subtitles-on-my-device 2019-03-26T17:25:41Z https://support-ie.netgem.tv/hc/en-us/articles/360025536332-Can-I-enable-Audio-description-on-my-device 2019-03-26T17:36:20Z https://support-ie.netgem.tv/hc/en-us/articles/360025804611-Why-should-I-register-my-device 2022-08-26T11:54:47Z https://support-ie.netgem.tv/hc/en-us/articles/360025804911-If-I-decide-not-to-register-my-device-would-I-still-be-able-to-use-my-box 2022-11-16T17:35:31Z https://support-ie.netgem.tv/hc/en-us/articles/360025805051-How-do-I-set-up-my-new-device 2022-08-26T12:13:32Z https://support-ie.netgem.tv/hc/en-us/articles/360025805291-What-type-of-connections-are-present-on-my-device 2021-09-28T20:04:46Z https://support-ie.netgem.tv/hc/en-us/articles/360025805371-What-is-the-meaning-of-the-different-LED-colours-I-see-on-my-SoundBox 2019-03-28T11:43:12Z https://support-ie.netgem.tv/hc/en-us/articles/360025806691-Some-channels-are-missing-what-should-I-do 2022-11-22T11:11:39Z https://support-ie.netgem.tv/hc/en-us/articles/360025806871-What-can-I-do-if-I-see-blocky-pictures 2019-03-26T12:52:29Z https://support-ie.netgem.tv/hc/en-us/articles/360025807491-Can-I-change-the-resolution-of-my-video-output 2019-03-26T17:06:27Z https://support-ie.netgem.tv/hc/en-us/articles/360025810691-How-can-I-subscribe-to-On-Demand-Apps 2022-02-15T00:11:40Z https://support-ie.netgem.tv/hc/en-us/articles/360025810751-Why-is-an-On-Demand-App-on-my-device-not-working 2020-11-27T18:14:54Z https://support-ie.netgem.tv/hc/en-us/articles/360025818911-How-can-I-modify-my-PIN 2019-03-26T14:43:40Z https://support-ie.netgem.tv/hc/en-us/articles/360025819511-How-can-I-watch-channels-which-I-have-been-hidden-on-my-device 2019-03-26T14:50:15Z https://support-ie.netgem.tv/hc/en-us/articles/360025819591-Is-it-possible-to-hide-channels-I-do-not-wish-to-see 2019-03-26T14:51:30Z https://support-ie.netgem.tv/hc/en-us/articles/360025820611-How-and-when-can-I-claim-my-warranty 2019-03-26T15:04:25Z https://support-ie.netgem.tv/hc/en-us/articles/360025821151-How-can-I-register-for-my-warranty 2019-03-26T15:06:02Z https://support-ie.netgem.tv/hc/en-us/articles/360025825411-How-can-I-get-a-refund-for-this-product 2019-10-21T09:44:39Z https://support-ie.netgem.tv/hc/en-us/articles/360025828111-How-can-I-access-my-recordings 2019-03-26T16:22:42Z https://support-ie.netgem.tv/hc/en-us/articles/360025828131-Where-will-my-recordings-be-stored 2019-06-26T09:27:28Z https://support-ie.netgem.tv/hc/en-us/articles/360025828271-How-can-I-record-on-my-device 2019-03-26T16:26:30Z https://support-ie.netgem.tv/hc/en-us/articles/360025829371-Why-isn-t-Alexa-responding-to-my-voice-commands 2020-11-27T15:37:18Z https://support-ie.netgem.tv/hc/en-us/articles/360025830191-How-do-I-get-Software-Updates-for-my-device 2019-03-28T11:42:27Z https://support-ie.netgem.tv/hc/en-us/articles/360025830211-How-can-I-change-the-idle-standby-time-for-my-device 2019-03-28T11:42:27Z https://support-ie.netgem.tv/hc/en-us/articles/360025830291-How-do-I-restore-my-device-to-factory-default-settings 2019-03-28T11:42:27Z https://support-ie.netgem.tv/hc/en-us/articles/360025830431-Why-isn-t-my-device-responding-to-my-remote-control 2019-03-28T11:42:27Z https://support-ie.netgem.tv/hc/en-us/articles/360025830491-How-do-I-check-my-connectivity-status 2022-08-26T11:58:10Z https://support-ie.netgem.tv/hc/en-us/articles/360025830651-Why-aren-t-the-subtitles-of-my-selected-language-working 2019-03-26T17:24:01Z https://support-ie.netgem.tv/hc/en-us/articles/360025830851-Can-I-change-the-language-of-Audio-description 2019-03-26T17:31:14Z https://support-ie.netgem.tv/hc/en-us/articles/360025831011-Do-all-programs-have-Audio-description 2019-03-26T17:33:55Z https://support-ie.netgem.tv/hc/en-us/articles/360027116051-Which-USB-sticks-can-I-use-with-my-device 2024-08-23T16:12:43Z https://support-ie.netgem.tv/hc/en-us/sections/360000945738-MyTV-avenue 2024-08-23T17:14:01Z https://support-ie.netgem.tv/hc/en-us/sections/360000983078-Whats-New 2021-06-10T13:27:57Z https://support-ie.netgem.tv/hc/en-us/sections/360003992612-Announcements 2019-03-25T17:35:48Z https://support-ie.netgem.tv/hc/en-us/sections/360003999232-Setting-up-your-device 2022-08-26T12:13:32Z https://support-ie.netgem.tv/hc/en-us/sections/360004000452-PIN 2021-11-18T21:07:26Z https://support-ie.netgem.tv/hc/en-us/sections/360004001012-Refunds 2019-10-21T09:44:39Z https://support-ie.netgem.tv/hc/en-us/sections/360004001092-Warranty 2019-03-26T15:06:04Z https://support-ie.netgem.tv/hc/en-us/sections/360004001112-Returns 2019-03-26T15:20:47Z https://support-ie.netgem.tv/hc/en-us/sections/360004001352-Managing-recordings 2022-08-26T11:56:18Z https://support-ie.netgem.tv/hc/en-us/sections/360004002432-Troubleshoot 2019-03-28T11:42:26Z https://support-ie.netgem.tv/hc/en-us/sections/360004002612-Audio-Description 2019-03-26T17:36:20Z https://support-ie.netgem.tv/hc/en-us/sections/360004006651-Registration 2022-11-16T17:35:31Z https://support-ie.netgem.tv/hc/en-us/sections/360004006951-Channels 2022-11-22T11:11:39Z https://support-ie.netgem.tv/hc/en-us/sections/360004006971-Aerial-reception 2022-08-26T11:52:47Z https://support-ie.netgem.tv/hc/en-us/sections/360004007091-Picture 2019-03-26T17:06:27Z https://support-ie.netgem.tv/hc/en-us/sections/360004007131-Sound-SoundBox-HD 2019-03-26T17:01:04Z https://support-ie.netgem.tv/hc/en-us/sections/360004007591-Apps-Troubleshoot 2022-02-15T00:11:40Z https://support-ie.netgem.tv/hc/en-us/sections/360004008171-Setup 2021-11-18T21:07:46Z https://support-ie.netgem.tv/hc/en-us/sections/360004009211-Alexa-commands 2021-11-16T21:21:23Z https://support-ie.netgem.tv/hc/en-us/sections/360004009571-Network 2022-08-26T11:58:10Z https://support-ie.netgem.tv/hc/en-us/sections/360004009651-Subtitles 2019-03-26T17:25:41Z https://support-ie.netgem.tv/hc/en-us/sections/360004196411-Recommended-USB-sticks 2024-08-23T16:12:43Z https://support-ie.netgem.tv/hc/en-us/categories/360000472137-Exciting-new-features 2024-08-23T17:14:01Z https://support-ie.netgem.tv/hc/en-us/categories/360001597311-Set-up-registration 2022-11-16T17:35:31Z https://support-ie.netgem.tv/hc/en-us/categories/360001597331-Aerial-Channels 2022-11-22T11:11:39Z https://support-ie.netgem.tv/hc/en-us/categories/360001597351-Sound-Picture 2019-03-28T11:40:51Z https://support-ie.netgem.tv/hc/en-us/categories/360001597411-Recordings 2024-08-23T16:12:43Z https://support-ie.netgem.tv/hc/en-us/categories/360001597431-Warranty-and-returns 2019-10-21T09:44:39Z https://support-ie.netgem.tv/hc/en-us/categories/360001597451-Alexa-Voice-Control 2021-11-16T21:21:23Z https://support-ie.netgem.tv/hc/en-us/categories/360001599452-Parental-Control 2021-11-18T21:07:46Z https://support-ie.netgem.tv/hc/en-us/categories/360001599492-On-Demand-Apps 2022-02-15T00:11:40Z https://support-ie.netgem.tv/hc/en-us/categories/360001599512-Accessibility 2019-03-28T11:40:51Z https://support-ie.netgem.tv/hc/en-us/categories/360001599532-Network-Troubleshoot 2022-08-26T11:58:10Z